DirectAdmin Server Management

Signup Now$35/Server/MonthInstant Account Setup

DirectAdmin is a commercial webhosting control panel provided by Canadian software company called JBMC Software. It’s supported on various flavors of linux which includes CentOS, RedHAT, Fedora and Debain. ItServerManagement’s DirectAdmin Server Management Service provides you 24×7 complete DirectAdmin support with unlimited support tickets.

DirectAdmin Server Administration, Support, Management & 24×7 Monitoring Service

Below are some of the main features supported in our DirectAdmin Server Management + Monitoring Service. Our experienced server support team will be available 24x7x365 to resolve all your server issues.

New DirectAdmin Server Setup

If you just got a new server then we will install DirectAdmin on it and set it up from scratch and make ready to use for your business or personal use

Full DirectAdmin Support

We provide all technical support related to your DirectAdmin Control Panel. System updates, debugging errors, patching bugs, system compatibility checks.

Unlimited Support Tickets

We provide unlimited support tickets in our server management plan. Whenever you face any issue with your server then just open a ticket and we will resolve it.

  • 6 hour response time guarantee (avg 1 hour)

    All your support tickets will be responded within 6 hour. Average response time is just 1 hour

  • 24 hours resolution time (avg 4 hours)

    Support tickets are resolved within 24 hours. Average resolution time is 4 hours.

Server(Services) Optimization

Below are some of the tasks that we will perform on your server on request to make it run faster on the same hardware.

  • Apache Optimization
  • PHP Optimization – Xcache, Eaccelerator etc.
  • MySQL Optimization using my.cnf
  • Disable unused/insecure services
  • Mail Server Tweaking
  • Memcached

24×7 DirectAdmin Server Management

  • Server Setup
  • Software & Kernel updates
  • Apache, PHP Compilation with modules
  • Install Perl modules
  • Install cPanel Plugins
  • DirectAdmin updates
  • DirectAdmin Security
  • DirectAdmin Tweaks
  • Backup Configuration

Supported Services

  • WebServer – Apache, LiteSpeed
  • DNS – Named
  • Database -MySQL
  • Mail Server – Exim, Dovecot, Courier-imap

Disaster/Hack Recovery

We will re-build your server from the backups if your server faces any Disaster or hacks. Once its done, we will determine the root cause for the disaster.

24x7x365 Server Support

Our DirectAdmin System Administrators will be available 24x7x365 to resolve all your server issues.

Unlimited Server Administration

We do not limit the amount of work we do for you, and we do not have any additional fees.

DirectAdmin Server Security

  • Rootkit protection – Rkhunter
  • Kernel update
  • Control Panel updates
  • Firewall Configuration (CSF)
  • Maldet Malware scanner
  • ClamAV antivirus
  • PHP Hardening
  • Apache Hardening
  • host.conf hardening
  • sysctl.conf hardening
  • Bruteforce protection
  • root login alert
  • Securing /tmp partition

Server Migration

If you are migrating all your accounts from one cPanel Server to another then we can do it for you.

Note: Both servers should be DirectAdmin servers and root ssh access is required on both servers.

Operating System Supported

  • CentOS
  • RedHAT
  • Fedora
  • Debian

3rd Party Software Installation

Fantastico, RVSkin, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick, Perl modules.

Note: If you want us to install any other 3rd party software then please contact our sales department before signup.

Unlimited Server Administration

We do not limit the amount of work we do for you, and we do not have any additional fees.

Server Log Analysis

  • Check logs and fix issue with services
  • Find Spam source using Exim logs
  • Apache web server log analysis – fix website issues
  • Log slow MySQL queries

Satisfaction Guarantee

We provide 7 days Money Back Guarantee with our DirectAdmin Server Management plan. Please click here for more details.