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Our Server Management Guarantee

     AcuNett has
a guaranteed response time of 2.5 hours and an average response time of 25 minutes. Server Setups are guaranteed to be completed within 24 hours. We guarantee a 10 minute reaction time to our 5 minute monitoring service. AcuNett provides you peace of mind that your servers will be up at all times without your intervention. We promise to never contact a client's customers under any circumstances. Lastly, AcuNett promises to always provide caring customer support and to handle all situations as if they existed on our own servers.

View our Server Management SLA.

Why choose AcuNett Management Services?

  • Team of System Administrators available to you 24x7.
  • Eliminate the leading cause of client headaches - a poorly maintained server.
  • Well maintained servers lead to less server issues.
  • Eliminate exploited and compromised servers caused by unhardened, out of date software..
  • Proactive service guarantees constantly updated system software.
  • Eliminate high loads and slow page queries caused by unconfigured applications.
  • Optimized software results in faster connections, page loads, and queries.
  • Eliminate prolonged downtime, simple as that.
  • Stress-Free, Worry-Free 24x7 Monitoring Guarantees maximum server uptime.
  • AIM/MSN/Skype Support on request.
  • Fully staffed 24x7, 365 and sometimes 366 Days / year.

 

~Server Management Package~

Supported Operating Systems: RedHat/CentOS Enterprise Linux 3 - 5, Fedora Cores 1 - 8
                                            Debian 3 - 4
Support Control Panels: CPanel, PLESK, DirectAdmin, Webmin, and non-cp servers.

 AcuNett 24x7 Premium Management w/ Compromise-Protection Guarantee*
 Option 1: $35 setup and $65/month
 Option 2: $0 setup and $75/month

  • 24x7 Server SitterTM Monitoring Included
  • 5 Minute Interval Monitoring, 10 Minute Reaction Guarantee
  • FREE Essential Server Setup
  • Unlimited Server Administration time
  • Unlimited Trouble Tickets
  • 25 Minute Average Response Times
  • 2.5 Hour Response Time Guarantee
  • Weekly System Health Checkups
  • Weekly Security Audit
  • Server-required 3rd Party Software Installations (ImageMagick, Fantastico, Ruby on Rails, GD Library, FFmpeg, etc)
  • Installation of various server components (PHP recompiles, Perl Modules, etc)
  • Proactive Operating System package updates
  • Proactive Security Patching & Software Updates
  • Proactive Backend Server Upgrades - Kernel, PHP, Apache, MySQL, etc
  • Custom-Tailored Backup Scripts

* See Our Server Management SLA.

Order Now

   

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