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Our Server
Management Guarantee
AcuNett has a guaranteed response time
of 2.5 hours and an average response time of 25 minutes. Server
Setups are guaranteed to be completed within 24 hours.
We guarantee a 10 minute reaction time to our 5 minute
monitoring service. AcuNett provides you peace of mind that your
servers will be up at all times without your intervention.
We promise to never contact a client's customers
under any circumstances. Lastly, AcuNett promises to always provide
caring customer support and to handle all situations as if they existed
on our own servers.
View our
Server
Management SLA.
Why choose AcuNett Management Services?
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Team of System
Administrators available to you 24x7.
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Eliminate the leading cause of client headaches - a poorly maintained server.
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Well maintained servers lead to less server issues.
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Eliminate exploited and compromised servers caused by
unhardened, out of date software..
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Proactive service guarantees constantly updated system software.
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Eliminate high loads and slow page queries caused by
unconfigured applications.
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Optimized software results in faster connections, page loads, and
queries.
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Eliminate prolonged downtime, simple as that.
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Stress-Free, Worry-Free 24x7 Monitoring Guarantees maximum server uptime.
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AIM/MSN/Skype Support on request.
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Fully staffed 24x7, 365 and sometimes 366 Days / year.
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~Server Management
Package~ |
Supported Operating Systems: RedHat/CentOS Enterprise Linux 3 - 5, Fedora Cores 1 - 8
Debian 3 - 4
Support Control Panels: CPanel, PLESK, DirectAdmin, Webmin, and
non-cp servers. |
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AcuNett 24x7
Premium Management
w/ Compromise-Protection Guarantee*
Option 1: $35 setup and $65/month
Option 2: $0 setup and $75/month
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24x7 Server SitterTM
Monitoring Included
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5 Minute Interval
Monitoring, 10 Minute Reaction Guarantee
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FREE
Essential
Server Setup
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Unlimited Server Administration
time
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Unlimited
Trouble Tickets
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25 Minute Average
Response Times
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2.5 Hour Response
Time Guarantee
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Weekly System Health Checkups
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Weekly Security
Audit
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Server-required 3rd Party Software Installations (ImageMagick,
Fantastico, Ruby on Rails, GD Library, FFmpeg, etc)
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Installation of
various server components (PHP recompiles, Perl Modules, etc)
- Proactive Operating
System package updates
- Proactive
Security Patching & Software Updates
- Proactive Backend
Server Upgrades - Kernel, PHP, Apache, MySQL, etc
- Custom-Tailored Backup Scripts
* See Our Server
Management SLA. |
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